PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address (in most cases anonymized), time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit Cookies & You.
- “Log files” track actions occurring on the Site, and collect data including your IP address (anonymized), browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase/donation or attempt to make a purchase/donation through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.” Payment information is not collected as this would be done by a third party such as PayPal.
PERSONAL INFORMATION YOU VOLUNTEER
There are four ways that you can volunteer your personal information:
- Through the various contact forms used across the Site;
- By commenting or replying to comments on the Site;
- By subscribing to our newsletter;
- By donating to the site using one of the donation forms on the Site.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your order, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud, and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
In the case of information you volunteer (as described above), we would use you information to:
- Correspond with you via email should you use a contact form to communicate with us;
- Add your question/comment to the relevant blog post should you submit or reply to a comment;
- Include you in our mailing list if you voluntarily subscribe to it;
- Log your donation.
Our mailing list is managed by MailChimp. For more information on what information MailChimp collects, how it is used, cookies and tracking technologies in use, their legal basis for processing and other data protection rights, please visit: https://mailchimp.com/legal/privacy/.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google AdSense to power our advertising. You can find out more about personalising this service here: https://support.google.com/ads/answer/2662922?hl=en. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
- FACEBOOK – https://www.facebook.com/settings/?tab=ads
- GOOGLE – https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order/Donation Information for our records unless and until you ask us to delete this information.
Comments and replies to comments are published to the relevant post in order to make it easier for others and the Site to benefit from your comment and/or answer or further reply to your comment.
The content of the Site is suitable for people of all ages and adverts served on the site should be appropriate for all ages. Should you discover inappropriate content, please contact us through the contact information below.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:
7 Sandown Road, East London, EC, 5241, South Africa